Privacy Policy

The Sevenoaks Florist are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the General Data Protection Regulations 2018 & subsequent revisions thereof). We collect information about you for two reasons: to process your order and to provide you with the best possible service.

We will not send you any marketing e-mails from us or from any other third party companies in the future unless you have given us your explicit consent (except to confirm orders and deliveries).

The type of information we will collect about you includes:

  • Your Name
  • Address
  • Phone Numbers
  • E-Mail Address

We will never collect sensitive information about you without your explicit consent.
The information we hold about you is, to the best of our knowledge, accurate and up to date. Should you require a copy of the information we hold about you, please write to us at the address shown below or email us on If you find any inaccuracies in the data we hold, please let us know and we will delete or correct it promptly. In addition, should you require us to delete all information held about you, we will do so on your request.

The Sevenoaks Florist
120-122 St Johns Hill
TN13 3PD

The personal information which we hold will be held securely in accordance with our internal security policy and English law.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening (for example, using Internet Explorer select 'internet options' from the 'tools' menu, then click 'security', followed by 'custom level' and select 'disable cookies').
The information collected in this way can be used to identify you unless you modify your browser settings.

Cookies are also used as a further means of ensuring private and secure purchase sessions are operated within the site.

Every time you connect to our website we store a log of your visit which shows the unique number your machine uses when it is connected to the internet (IP address). This tells us what you looked at; whether the page request was successful or not and which browser you use to view the pages. The use of this data is strictly for statistical purposes only. This helps us to understand which areas of the site are of particular interest and also which pages are not being requested. It also tells how many people are visiting the website in total.

Data collected will not be shared with any other companies unless your order needs to be delivered outside of our delivery area. In such caes, we need to share the data relating to the recipient of the order with Interflora and the florist that will deliver the order.

We may amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will notify you by email or an announcement on the website.

If you have any questions/comments about privacy, you should email us.

The Sevenoaks Florist is a trading name of Aquila Data Limited.
Company registration number 06993047. The registered office address is Churchdown Chambers, Bordyke, Tonbridge, TN9 1NR. The VAT registration number is 971 2935 02.